Abstract:
The Research based on the impact of fintech to financial inclusion in rural areas in Rwanda.
The general objective of the study was to determine the impact of fintech to financial inclusion in rural areas in Rwanda. The specific objectives of the study are to assess the effectiveness of fintech accessed in Nkombo Sector and to examine the contribution of fintech on financial inclusion accessibility in Nkombo Sector. The data was collected by using questionnaires and documentation techniques with a sample size of 100 population selected from 18,637 population of Nkombo Sector. The findings show that the researcher have been found that with a mean of 3.8571 and a standard deviation of .73336. This suggests that users are worried about the protection of their personal data when using Momo services. There is a high risk of fraud when using Irembo services, with a mean of 3.9143 and a standard deviation of .78108. This indicates that users perceive Irembo services as vulnerable to fraudulent activities. E-banking services are prone to technical failures that could affect transactions, with a mean of 3.8286 and a standard deviation of 0.66358. This implies that users are concerned about the technical reliability of e-banking services. Momo services have been rated positively by users, with a mean score of 3.57 and a standard deviation of 1.289. This indicates that respondents generally agree that using Momo services has significantly reduced the time spent on financial transactions. The high mean score suggests that users find this service to be effective in streamlining their financial activities. Furthermore, when comparing Momo services to traditional financial methods, respondents rated their time efficiency at 3.64 (Std. Dev: 1.140). This reinforces the notion that Momo services are perceived as more convenient and quicker than conventional banking methods. The researcher recommend to build trust in FinTech services by ensuring robust security measures and transparent operations and implement strong data protection protocols, multi-factor authentication, and regular security audits. Conduct awareness campaigns to educate users on how to protect themselves from fraud and cyber threats.
